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You’ll walk away with a clearer picture of how peers are actually using AI in CX today, what’s working, what’s overhyped, and a short list of ideas to bring back to your team.

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This is not a webinar.

No slides.
No vendor pitches.
No AI hype.

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Just CX pros comparing notes on the tools, prompts, workflows, experiments, wins, and dead ends they’re seeing in real work.

What We’ll Discuss

We’ll open the conversation around questions like:

• How are you using AI in your CX work today?
• What tools, prompts, workflows, or experiments have been useful?
• Where is AI helping you move faster?
• Where is AI making the work better?
• Where has AI been disappointing, risky, or overhyped?
• What would you like to learn from other CX professionals?

The value is in the room. Bring what you’re doing — even if it’s early, messy, or still half‑built — and expect to leave with at least one workflow, prompt, or experiment you can steal and adapt.

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Join the Roundtable ->