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I get it. You pour your heart into improving your customer experience, but your colleagues just don’t seem to get it. It’s draining, right? It can feel so isolating. And worse, without everyone on board, customer satisfaction plummets, and the brand you love suffers.

I’m here to help. If you sign up for my new FREE course, I’ll send you daily emails for the next 30 days to tackle this problem head-on. If it’s not for you, you can unsubscribe anytime.

When I first started as a CX leader, I felt the same frustration. My ideas were ignored, and it felt like I was constantly swimming upstream. It was lonely, exhausting, and I often doubted myself. But then I discovered the key to turning things around: building influence. It wasn’t about having a fancy title or a lot of power. It was about earning respect, building relationships, and communicating effectively.

Did you know that leaders with strong influence skills are 70% more likely to successfully implement change? This realization was a game-changer for me, and it can be for you too.

This is why I created 30 Days to Greater Influence – a FREE email course crafted for customer-obsessed leaders like us. In just one month, you'll:

• Become a Communication Ninja: Learn to pitch your ideas so compellingly they can't be ignored.
• Master the Art of Winning Allies: Build a network that'll have your back and amplify your voice.
• Skyrocket Your Impact: No more being the "best-kept secret" in your company. I'll get you noticed!

Think about how much smoother your projects will run with a team that’s as committed to customer success as you are.

The FREE "30 Days to Greater Influence" course delivers:​
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- Daily actionable tips to your inbox
- Strategies to get noticed and heard
- Tactics to build a powerful network
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What you'll gain:
- Turn ideas into reality
- Boost your team's performance
- Fast-track your career growth
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​Start your 30-day journey to become a top 1% CX influencer​
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No cost, big results.
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Sign up below.

​I did say it’s Free, right?​

So, how do you apply influence? Sign up today, and I’ll teach you what I’ve learned over the last twenty years, which has propelled me to senior executive CX positions at multiple Fortune 500 companies.

Till then, think about this: What could you achieve if your whole team shared your vision for customer centricity?

To Your Success!

Mark

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​If you haven't subscribed to the DCX Newsletter yet, there's no time like the present!

P.S. If you know other customer experience leaders who might benefit from this course, please feel free to share it with them! 30 Days to Greater Influence​

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